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PRIVACY POLICY

​​Introduction

 

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website fernandotorre-glass.com and make online purchases. By using our site, you agree to the practices described in this policy.​

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1. Data Controller

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The data controller is: Fernando Torre
Address: 62 rue de la Joliette, 13002 Marseille
Email: contact@fernandotorre-glass.com

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2. Data collected

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We collect the data necessary for managing your browsing and your orders:

 

Data provided directly by the user:

  • First name, last name

  • Postal address

  • Email address

  • Phone number

  • Payment information (handled by secure providers)

 

Data collected automatically:

  • IP address

  • Information related to your device and browser

  • Cookies (see section 7)

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3. Purpose of data use 

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The personal data collected is used to:

  • Process and deliver your orders.

  • Contact you if needed (order confirmation, tracking, after-sales service).

  • Manage payments and prevent fraud.

  • Send you commercial information (if you have given your consent).

  • Improve your user experience on the site.

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4. Data sharing 

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Your personal data may be shared with third parties only in the following cases:

  • Service providers: for payment processing (e.g., Stripe, PayPal), delivery (e.g., carriers), or website hosting.

  • Legal authorities: in case of mandatory request or to comply with the law.

These third parties are committed to respecting the confidentiality of your data.

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5. Data retention period 

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Your data is retained as follows:

  • Orders and related information: for 10 years, in accordance with accounting obligations.

  • Marketing data: until you unsubscribe or after 3 years of inactivity.

  • Cookies: according to the duration specified in section 7.

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6. Data security 

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We implement technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Online transactions are secured through the SSL protocol.

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7. Cookies

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Cookies are files placed on your device to optimize your experience on the site.

Types of cookies used:

  • Session cookies (necessary for the functioning of the site).

  • Analytical cookies (Google Analytics, etc.) to measure audience.

  • Advertising cookies (if applicable).

You can configure your browser to block or delete cookies.

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8. Your rights

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In accordance with the GDPR and French law (Loi Informatique et Libertés), you have the following rights:

  • Access: consult the data we hold about you.

  • Rectification: correct your data if it is inaccurate.

  • Deletion: request the deletion of your data.

  • Objection: refuse the use of your data for marketing purposes.

  • Portability: receive your data in a structured format.

To exercise your rights, contact us by email at contact@fernandotorre-glass.com or by post at the address mentioned above. We are committed to responding within one month.

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9. Changes to this policy

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Cette politique de confidentialité peut être mise à jour. La version en vigueur sera toujours disponible sur notre site. Nous vous encourageons à la consulter régulièrement.

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Contact


For any questions regarding this policy or the processing of your personal data, you can write to us at contact@fernandotorre-glass.com

By using fernandotorre-glass.com, you agree to this Privacy Policy.​

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